SQAIRZ offers free shipping within the U.S. Please allow 1 to 2 days to process and review your order before being shipped. We ship orders by USPS or UPS. Shipping times may varying after processing due to recipient location but usually take two to four business days. All international orders are subject to customs and duty fees as defined by the country of import.
Items must be in new, unused condition, and all parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product in order to be eligible for a refund or exchange. All returns or exchanges are subject to a $12.99 and restocking fee.
If you are returning an item within the 30-day window, we’ll credit your account within 14 business days, depending on the issuing bank and/or billing cycle. You will receive an email notification once your return is fully processed through our returns department. Expect your refund within 20 business days. All refunds will be processed to the original form of payment. Returns are carefully processed in the order that we receive them, so please be patient. We make every effort to expedite requests as quickly as possible. A $12.99 restocking fee will be applied to all returns or exchanges.
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements.